Help Scout Translation

Provide multilingual customer support with Help Scout by automatically translating your help articles and email responses. Manage all languages from one dashboard and deliver a seamless experience to global customers.
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G2 High Performer Spring 2023
G2 Easiest Setup Fall 2024
G2 Best Support Spring 2025

Características clave para acelerar su proyecto de traducción de sitios web

  • Detección de contenido
  • Memoria de traducción
  • Edición visual
  • Exportación e importación
  • Exclusiones

Get comenzó en minutos

Integration illustration

Seamless HelpScout Translation

Revolutionize your customer support in just minutes! No complicated configuration needed. Enhance your HelpScout knowledge base and customer interactions with multilingual support. Select from 200+ languages and deliver outstanding support to global customers through smooth integration that preserves your current HelpScout processes.

Traducción completa del sitio web

Maintain your support team's existing workflow! ConveyThis works harmoniously with HelpScout to translate knowledge articles, help documentation, and customer interactions. Eliminate language obstacles in customer support and provide superior service to international clients with thorough translation that improves support accessibility and customer satisfaction.

Alcanzar visitantes de todo el mundo

Multilingual Support Content SEO

Boost your support visibility with robust SEO optimization for multilingual help content. ConveyThis automatically improves your HelpScout knowledge base discoverability by implementing hreflang tags, generating language-specific URLs, and translating help article metadata. Enhance your support content's ranking in international search engines, enabling customers to discover solutions in their native language and decreasing support ticket volume through improved self-service accessibility.

Multilingual SEO illustration

Entregar traducciones de calidad profesional

Translation quality illustration

Fast And Reliable Translation

Deliver crystal-clear support across 200+ languages with intelligent AI translation and human refinement capabilities. ConveyThis detects every element in your HelpScout interface-from help articles to widgets and dynamic content-ensuring 100% translation coverage. Use live preview editing to perfect your support content in context, with instant publishing and export/import flexibility for seamless workflow integration.

Take Control total de tus traducciones

Smart Translation Workflow

Put your HelpScout translation on autopilot with intelligent content detection and team collaboration tools. ConveyThis automatically scans and translates new support articles while giving you selective control over what gets translated. Manage everything through an intuitive dashboard with live preview editing, instant updates, and built-in team coordination-no more manual translation bottlenecks.

Control and collaboration illustration

Conectar con audiencias globales auténticamente

Website localization illustration

Complete HelpScout Localization

Transform your entire support experience for global markets with comprehensive localization beyond just text. ConveyThis translates your help forms, contact widgets, and confirmation emails while enabling custom URL structures for each language. Replace region-specific images and media files to create truly localized support experiences that convert international visitors into satisfied customers.

Fácilmente gestiona tus traducciones

Quick multilingual support setup

Launch multilingual customer support within minutes! Rapid integration with your current HelpScout configuration - choose your languages and begin serving international customers right away. No technical knowledge needed, select from 200+ languages and deliver consistent support quality across all regions.

Premier global support solution

ConveyThis stands out as the ideal choice for HelpScout multilingual support, offering complete translation functionality for knowledge bases, help articles, and customer interactions. Seamlessly provide consistent support experiences that connect with customers globally, regardless of their language requirements.

Comprehensive customer experience localization

Transform your customer support with completely localized help resources. ConveyThis translates your complete HelpScout knowledge base, contact forms, and support materials, ensuring customers access assistance in their preferred language. Boost customer satisfaction and minimize support tickets through enhanced multilingual self-help capabilities.

Why choose us

Un tablero

Administre cadenas, medios, SEO y contenido de aplicaciones en un solo espacio de trabajo.

Traducción automática

Comience rápidamente con traducciones automáticas, perfeccione las reglas y los recuerdos de la marca.

Recorrido localizado del cliente

Translate forms, pop-ups, checkout, and emails — remove friction at every step.

Redirección automática de visitantes

Opcionalmente, dirija a los visitantes al idioma de su navegador para reducir el rebote.

Glosario y reglas

Bloquee los términos de marca y los nombres de productos para mantener la coherencia de las traducciones.

SEO multilingüe

Hreflang automático, metadatos localizados y URL limpias específicas del idioma.

Apoyo de expertos

Estamos aquí para ayudar con la configuración, las mejores prácticas y la resolución de problemas.

Aprender cómo empezar

¡Descubre cómo hacer que tu sitio web sea multilingüe y observa cómo crece!

Integrate ConveyThis with your HelpScout by following these simple steps:

1

Crear cuenta ConveyThis

Crea una cuenta ConveyThis aquí. El panel de su cuenta ConveyThis le permite ver y administrar todas sus traducciones.
2

Configure su integración

Select Help Scout as your website technology. Enter your domain name and indicate the languages you want to translate your website into. Click "Next" to proceed through the setup.
3

Install via Help Scout Docs

Go to your Help Scout account, click "Manage" > "Docs", select your Docs site, then click "Custom Code" in the left menu. Paste the JavaScript code into the Insert </head> Code field and save. Ver guía detallada.
4

Probar y gestionar

Visit your Help Scout docs to see the language switcher appear at the bottom right (may take a few minutes). Test the functionality and manage all your translations through the ConveyThis panel de control.

Preguntas comunes

Does ConveyThis work with all Help Scout features and knowledge base articles?
Yes! ConveyThis seamlessly integrates with all HelpScout features including knowledge base articles, contact forms, help documentation, and embedded support widgets. All content is automatically detected and translated while maintaining your existing HelpScout functionality and branding.
Can I try ConveyThis with Help Scout without paying?
Absolutely! ConveyThis offers a 3-day Free Pro Trial that includes full HelpScout integration capabilities. After the trial, you can continue with our free plan ( 5,000 words, 1 language) or choose from our flexible pricing plans based on your support volume.
How does ConveyThis handle customer support terminology and technical terms?
ConveyThis includes advanced glossary management specifically designed for support content. You can lock important technical terms, product names, and support procedures to ensure consistent translations across all help articles. This maintains accuracy in your multilingual support documentation. Glossary features available on paid plans.
Will ConveyThis slow down my Help Scout knowledge base loading times?
ConveyThis integrates with a minimal footprint. In HelpScout, translations are processed quickly and the overall page performance remains strong.
Can multiple support team members manage translations in ConveyThis?
Yes! ConveyThis supports team collaboration with role-based access controls. You can invite support team members, assign translation review tasks, and set approval workflows. This ensures your multilingual support content maintains quality while allowing efficient team management. Las funciones de colaboración en equipo requieren un plan PRO o superior.

¿Tienes una pregunta diferente?

Comuníquese con nuestro equipo de soporte dedicado — estamos aquí para ayudarlo, en varios idiomas